“Asking leaders what training they want is like giving a five-year-old a restaurant menu and saying, ‘Pick anything you want.’”
— Ross Stevenson
Leadership training is a big investment. But in too many organizations, it’s not a smart one. Why? Because the very first step — the training needs analysis — is often flawed from the start.
Most organizations treat needs analysis as a compliance task. But done well, it’s not just a diagnostic tool — it’s an act of leadership. It requires courage, clarity, empathy, and strategic vision. The best L&D professionals aren’t just administrators. They’re leaders. And their success depends on navigating paradoxes that don’t resolve neatly.
If you’ve ever felt like a leadership training initiative didn’t move the needle, see if any of the following pitfalls resonate with your situation.
Traditional needs assessments can become a popularity contest. People list courses they like the sound of — not what’s actually missing from their performance. This “menu approach” reduces L&D to order-takers delivering feel-good fluff instead of solving real problems.
When only senior leaders are consulted, assessments become a “dangerous game of opinions.” Frontline employees — the ones living the leadership gaps — are rarely heard. That means real needs get buried under executive assumptions.
Needs analysis often begins without a clear goal or reliable data. Vague surveys, biased opinions, and superficial polls result in muddled insights. Without performance metrics or skill diagnostics, you risk solving the wrong problem.
It’s easy to choose trendy leadership topics (resilience, storytelling, executive presence), but if they don’t align with your business goals — they’re noise, not solutions. Effective development must be targeted to your actual challenges.
Even when the right needs are identified, organizational culture can sabotage progress. If your systems, rewards, and leadership models don’t support new behaviors, people revert to the old way fast — and your training goes nowhere.
The world has changed, but many assessments haven’t. Remote work, AI, hybrid teams, and new leadership pressures require new skills. A one-and-done training event no longer cuts it. Leaders grow through continuous development.
Leadership needs analysis isn’t a checkbox — it’s the foundation for change. But if done poorly, it leads to wasted time, disengaged learners, and zero improvement.
The good news? There are better ways to do it.
Ask, “What business outcome are we missing?” and “Is it a skill issue?” L&D leaders have the most impact when they act as performance consultants, not content vendors. Spend time in the field. Ask questions. Dig deep.
Make the connection between leadership gaps and strategic goals explicit. Use performance metrics, 360 feedback, and behavioral assessments to anchor your decisions.
Your managers, high-potentials, and direct reports have insight that executives may not. Diverse input makes your analysis richer—and builds buy-in. Bonus: Explain why you’re gathering input. Transparency builds trust.
One-size-fits-all models don’t work across diverse teams or global offices. Adjust for language, local leadership styles, and region-specific challenges. Tailored insights lead to tailored solutions.
Trying to fix everything = fixing nothing. Focus on the top 2–3 leadership needs that truly move the needle. A focused, well-executed plan beats an ambitious one that never gets implemented.
Training doesn’t change behavior. Practice, feedback, and reinforcement do. Design learning as a cycle: baseline skills → applied assignments → coaching → evaluation → refinement. Treat your needs analysis as an agile loop, not a one-off event.
If your culture punishes risk, no training will produce bold leaders. Tackle systemic blockers alongside skill-building. Change the game, not just the player.
During COVID-19, the National Bank of Bahrain didn’t pause development — they pivoted. They reassessed leadership needs in real time and delivered virtual training on resilience, change leadership, and remote service. The result? Engaged leaders, agile execution, and business continuity.
Behind every good needs analysis is a set of seemingly irreconcilable tensions:
These aren’t problems to fix. They’re paradoxes to embrace. The most effective L&D leaders develop paradox awareness — the capacity to hold two competing truths and still move forward with clarity.
This isn’t just philosophy. It’s practical. Navigating paradox is a foundational leadership skill. It fosters creative problem-solving, builds trust across silos, and leads to more resilient decisions.
The Leadership Progress Cycle (LPC) is a simple, repeatable process that empowers L&D professionals to lead well in complex, ambiguous environments. Here's how each step supports effective needs analysis:
Seen through the LPC, needs analysis becomes more than a checklist — it becomes a living system of inquiry, insight, and innovation.
Done well, leadership needs analysis doesn’t just define what your future leaders must become — it reveals what kind of leader you are.
By leaning into paradox, applying the Leadership Progress Cycle, and approaching the work with both curiosity and courage, L&D professionals can unlock meaningful development and transformative culture change.
Get it right, and you’re not just training people. You’re building the leadership your organization needs to thrive.
To learn more about paradox-aware leadership visit https://thelpc.com/what-is-paradox-aware-leadership